100% refund guarantee — no questions asked, no processing fees
Sandhya Pan India stands behind every service with a 100% money-back guarantee. We understand that PAN card services involve sensitive documents and government systems that can sometimes be unpredictable.
Our refund policy is designed to be simple, fair, and customer-first. If we are unable to deliver what you paid for — for any reason within our scope — you will receive a complete refund with no questions asked and absolutely no deductions.
We have maintained a near-100% refund processing rate within 24 hours of request approval. Your trust and satisfaction are our highest priority.
You are fully eligible for a refund in the following situations:
Refund eligibility is determined at the time of request review. All eligible refunds are processed within the same business day of approval.
Refunds will not be issued in the following circumstances:
If you entered incorrect personal details (wrong Aadhaar, wrong name, etc.), the service may fail. Please double-check all information before submitting and paying.
Requesting a refund is simple. Follow these steps:
Reach out via WhatsApp, phone, or email with your order details
Share your Order ID, payment reference number, and registered mobile
Our team reviews your request and verifies eligibility within 2–4 hours
Approved refunds are processed to your original payment method same day
Support is available 7 days a week · 11:00 AM – 5:00 PM
Once a refund is approved and initiated by us, the credit timeline depends on your payment method:
| Payment Method | Refund Timeline | Notes |
|---|---|---|
| UPI (GPay, PhonePe, Paytm) | Instant – 2 hours | Usually instant |
| Debit Card | 3–5 working days | Depends on bank |
| Credit Card | 5–7 working days | Reflects in next statement |
| Net Banking | 3–5 working days | Direct bank transfer |
| Wallets (Paytm, etc.) | 1–2 working days | Back to same wallet |
These timelines are from the date we initiate the refund. Actual credit depends on your bank or payment provider's processing speed.
You may cancel your order under the following conditions:
To cancel an order, contact our support team immediately with your Order ID. Cancellations are not possible via email alone — please call or WhatsApp for urgent cancellations.
If you have been charged twice for the same order due to a technical glitch or double-click, we will automatically detect and refund the duplicate payment within 24 hours in most cases.
If you notice a duplicate charge and haven't received the refund within 24 hours, please contact us with both transaction IDs. We will resolve it promptly.
If your payment was deducted but the order was not confirmed (transaction failed at gateway), the amount will be automatically refunded by the payment gateway within 5–7 working days.
If the amount is not refunded within 7 working days, please contact us with your bank statement showing the deduction. We will coordinate with the payment gateway to resolve it immediately.
Do not retry the payment until you have confirmed whether the original transaction failed. Check your bank SMS or UPI app before making a second payment.
In some cases, a partial refund may be issued:
Partial refund amounts are determined by our support team based on the work completed. We always try to resolve such cases in the customer's favour.
If you are dissatisfied with our refund decision, you may escalate your concern:
We aim to resolve 100% of refund disputes amicably. Customer satisfaction is our highest priority and we will always work with you to find a fair solution.
To request a refund or get help with your order, contact our support team: